This is the actual email we'd send if Scanworthy ever shut down. We wrote it now — before we'd ever need to — so you can evaluate our commitments before you depend on them. No QR code company in this category has published anything similar.
From: David <support@scanworthy.com>
To: Every current and former Scanworthy customer
Subject: Scanworthy is closing — here's your 90-day plan
Hi,
I'm writing to let you know that Scanworthy will be shutting down on [date, minimum 90 days from this email].
I want to be direct about what this means for your QR codes, what you need to do, and how much time you have.
Free static QR codes: Nothing changes. Your static QR codes encode your destination URL directly — they don't route through Scanworthy's servers. They will keep working forever, regardless of whether Scanworthy exists. You don't need to do anything.
Smart QR codes: These route through scanworthy.com/t/your-code. When Scanworthy shuts down, this redirect will stop working. Your printed materials with Smart QR codes will need to be updated.
90 days minimum notice. This email is your starting gun. You have at least 90 days before any redirect stops working. We will send reminder emails at 60 days, 30 days, 14 days, and 3 days before shutdown.
If you only use free static QR codes: Nothing. You're fine. Your codes work forever — they don't depend on our servers.
If you use Smart QR codes:
If you paid for a Smart QR subscription in the last 30 days, reply to this email and we'll refund your most recent payment. If you're on an active subscription, we've already cancelled all future charges — you won't be billed again.
Because I promised I would. When I built Scanworthy, I said that if we ever shut down, we'd give you real notice and a real plan. This is that promise being kept.
Thank you for trusting Scanworthy with your QR codes. I'm sorry we couldn't make this work long-term, and I hope the 90-day window makes this transition as painless as possible.
David
Founder, Scanworthy
support@scanworthy.com
Scanworthy is not shutting down. This letter is pre-written and published so that you can evaluate our commitments before you depend on them — not after.
Every QR code that routes through a third-party service carries the risk that the service disappears. Most QR companies don't acknowledge this risk, let alone plan for it publicly. We think you deserve to know what happens in the worst case before you print 500 menus.
If you want a QR code with zero third-party risk, use our free static QR generator — those codes work forever, independent of any service.